Not what you would expect from a dentist office. They gave me a tour right off the bat and introduced me to almost everyone in the office. Made me feel like I was the most important patient they had ever seen. Very professional and the friendliest people you'll ever meet. They explained my options and gave suggestions but ultimately the choice was up to me. Wish I would have found them sooner. I'm so glad I was referred to them! I would recommend them to anyone and everyone.